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World Class Experimental Coffee

Lot Information

The Producer

Café Uba is a Colombian coffee business model founded in 2014 by Julio Cesar Madrid, a third-generation traditional coffee grower. Motivated by the desire to create a coffee company different from the traditional ones, he decided to innovate by transitioning into specialty coffee on his three farms: Riviera, Milán and Buenos Aires. He decided to focus on developing various fermentation methods which lead to differentiation and high quality in the sensory profiles of the coffees.

Today, the acquired experience, combined with the good environmental conditions of their crops, has allowed them to win various quality awards for coffee both nationally and internationally, also winning in different barista championships around the world. 

The Lot

When the cherry is picked, the embryo inside the seed begins a metabolic process preparing for germination. This process increases the temperature and the fluids exchange within the cherry.

Thanks to this process, the cherry can then be placed in bags for 10 to 12 hours in order to increase their temperature. This helps the bacterias to break the carbs into sugars, making the temperature rise even more.

Afterwards, the coffee is cooled down in a tank with water until it reaches 8 to 10 C°.

Following that, the coffee is taken out of the tanks and de-pulped. It is then placed in sealed containers to ferment for 6 to 8 days with fresh pineapple, fresh passion fruit, passion fruit essence and starter cultures.

Finally, the coffee is washed and put to sun-dry for 15 to 20 days.

How We Brew It

Delivery

We ship Monday to Friday with DHL/Bpost. Orders received before 8AM will generally ship that same day. Exceptions can occur.

Freshness

We roast 2-3 days per week. The coffee we ship is usually roasted no longer than a week ago, but can be up to 2 weeks maximum. We recommend to rest our coffees as they gain more intensity and complexity 2-3 weeks after roasting.

Ground coffee

After roasting we pack and seal our coffee bags immediately. When you order ground coffee, be aware that the bag will be opened, so our team can grind your coffee.

Customer Service

Email us at hello@wideawake.coffee. We try to reply within 24 hours. Make sure to reference your order number. Please note that we don't do customer service via Facebook or Instagram. If you write us there we will refer you to hello@wideawake.coffee.

Need an invoice ? 

After ordering you will receive an order confirmation email with a link to a PDF invoice. If you're VAT liable, please fill out your VAT number on your cart page before checking out (below the order note box). Other company information can be filled out during checkout under the Billing Address. If you're logged in, you can find invoices for all your past orders on your account page. Can't find your invoice or forgot to add your VAT number? Email us at hello@wideawake.coffee.

Subscription changes

If you want to change or cancel your subscription, we kindly ask you to do that online. Login to your account, go to the "Account" tab, and click "Manage Subscription". 

Item Missing?

Let us know what is missing and we will refund you the item. Please provide us with a photo of the package and the content. 

Shipping Rates

We currently only ship within the EU. Shipping costs and the thresholds for free shipping are determined per country. 

Flexible Subscriptions

Compose the coffee subscription that perfectly matches your preferences & usage. 1KG of Duchess beans + 250G of ground Strawberry Fields + a couple of bottles of Oatly? Sure ! You can change or cancel at any time and even skip a delivery when needed.

How do I start?

Simple. Login to your account, go to any of our coffees, select the number of bags & grind size. Click “Subscribe” (instead of  “one off purchase”) and add to your cart. Repeat this for every coffee you wish to add to your subscription. You can even add some Oatly. Ready? Check out your cart. You’ll get the order shipped to your door every 30 days.

Manage your subscription

Login to your account and navigate to Account > Manage Subscriptions.

• Cancel or skip (part of) your subscription : select one of the products in your subscription. Scroll down and click Cancel/Skip. Repeat this for each subscription product if you want to skip/cancel your entire subscription.
• Add an extra bag : click “Add a product”. Select the coffee you want to add. Now choose if you want to receive the extra product every month or just once. Select the size (KG/250G) and grind size and click “Add a product”.
• Swap a bag (one off) : select the product in your subscription that you want to swap for a month. Scroll down and click “Swap Product”

Availability

We strive to always have all of our series stocked. If exceptionally a coffee is not available at the time of your subscription renewal, we will send you the closest alternative.

Pricing

When you start a subscription, your coffee price is locked in. We revise prices once a year in November. You will receive a notification if the price of the coffees you subscribed to changes.

Invoice

You can download a PDF invoice for each recurrence of your subscription. Login to your account and navigate to your Account Page.