Superfreak - Filter

Wild & Exciting

Lot Information

The Producer

The Kibingo station is situated in the Kayanza region of Burundi. The growing conditions in this border region with Rwanda are excellent, producing some of the finest coffees in Africa. This is our third consecutive year working with Kibingo. We visited the station in 2024 and met with Frank, the station manager. Frank manages operations & quality grading rigorously, explaining the strong year-to-year consistency. Recently the station has done some experimental yeast processing resulting in very interesting, tropical tasting cups. 

In Burundi and most African countries, individual producers are very small and do not process their own coffee. Instead they sell their cherry to local washing stations. The cup profile and quality of a station is determined by the local growing conditions around the station (terroir) and the diligence of the processing and grading work at the station. Kibingo receives cherry from 1700 local smallholders, living on 18 hills at around 1900 masl. Farmers receive organic fertilizer at the station as well as low-cost subsidized coffee seedlings, to promote tree renewals.

The Lot

This Bourbon lot was grown at altitudes ranging from 1700 to 1900 masl. After harvest, the coffee cherries are placed in sealed tanks to ferment for around 36 hours with Oro yeast that was produced by a French company called Lalcafe. After this stage, cherry is brought to the drying tables, where they will dry slowly for 2 to 3 weeks while repeatedly being sorted and sifted to ensure even drying. The moisture level is carefully monitored and any cherry with visual defects is removed. Once dry, the parchment is then bagged and taken to the warehouse.

How we brew it on Filter

How We Brew It On Espresso

Delivery

We ship Monday to Friday with DHL/Bpost. Orders received before 8AM will generally ship that same day. Exceptions can occur.

Freshness

We roast 2-3 days per week. The coffee we ship is usually roasted no longer than a week ago, but can be up to 2 weeks maximum. We recommend to rest our coffees as they gain more intensity and complexity 2-3 weeks after roasting.

Ground coffee

After roasting we pack and seal our coffee bags immediately. When you order ground coffee, be aware that the bag will be opened, so our team can grind your coffee. Pay attention when choosing your grind size as we cannot accept returns for wrong grind size selection. 

Customer Service

Email us at hello@wideawake.coffee. We try to reply within 24 hours. Make sure to reference your order number. Please note that we don't do customer service via Facebook or Instagram. If you write us there we will refer you to hello@wideawake.coffee.

Need an invoice ? 

After ordering you will receive an order confirmation email with a link to a PDF invoice. If you're VAT liable, please fill out your VAT number on your cart page before checking out (below the order note box). Other company information can be filled out during checkout under the Billing Address. If you're logged in, you can find invoices for all your past orders on your account page. Can't find your invoice or forgot to add your VAT number? Email us at hello@wideawake.coffee.

Want to change a workshop date?

The tickets for our workshops are non-refundable. You can change dates up to maximum 2 weeks before the event via the website. For questions email us at hello@wideawake.coffee. All courses are taught at our Brussels Brew Bar in Rue de Flandre.

Subscription changes

If you want to change or cancel your subscription, we kindly ask you to do that online. Login to your account, go to the "Account" tab, and click "Manage Subscription". 

Item Missing?

Let us know what is missing and we will refund you the item. Please provide us with a photo of the package and the content. 

Shipping Rates

We ship to the EU, UK, Switzerland and Norway. Shipping costs and the thresholds for free shipping are determined per country. 

Flexible Subscriptions

Compose the coffee subscription that perfectly matches your preferences & usage. 1KG of Duchess beans + 250G of ground Strawberry Fields + a couple of bottles of Oatly? Sure ! You can change or cancel at any time and even skip a delivery when needed.

How do I start?

Simple. Login to your account, go to any of our coffees, select the number of bags & grind size. Click “Subscribe” (instead of  “one off purchase”) and add to your cart. Repeat this for every coffee you wish to add to your subscription. You can even add some Oatly. Ready? Check out your cart. You’ll get the order shipped to your door every 30 days.

Manage your subscription

Login to your account and navigate to Account > Manage Subscriptions.

• Cancel or skip (part of) your subscription : select one of the products in your subscription. Scroll down and click Cancel/Skip. Repeat this for each subscription product if you want to skip/cancel your entire subscription.
• Add an extra bag : click “Add a product”. Select the coffee you want to add. Now choose if you want to receive the extra product every month or just once. Select the size (KG/250G) and grind size and click “Add a product”.
• Swap a bag (one off) : select the product in your subscription that you want to swap for a month. Scroll down and click “Swap Product”

Availability

We strive to always have all of our series stocked. If exceptionally a coffee is not available at the time of your subscription renewal, we will send you the closest alternative.

Pricing

When you start a subscription, your coffee price is locked in. We revise prices once a year in November. You will receive a notification if the price of the coffees you subscribed to changes.

Invoice

You can download a PDF invoice for each recurrence of your subscription. Login to your account and navigate to your Account Page.